Hilton Charlotte Airport Hotel

Suite was spacious.

Burned out light bulb in bathroom. Shower drain was very slow, standing in ankle deep water to shower. Busy weekend in convention center however , NO PARKING PROVISION FOR PAID HOTEL GUESTS!

The staff was very helpful and exceptionally polite!

Liked its exceptionally nice and stunning location really close to Slipstream Sculpture we wanted to visit.

The breakfast was great,and the room the Hotel after all was great.

There was no free Wi-Fi I thought that was crazy.That's one thing that would make me not want to stay again.

Liked our rooms on the tv stand. A writing table and a couch were there too.

The staff was very nice and the breakfast buffet was fabulous!

The phone in my room did not work, one of the cabinets was broken, and the bathroom door was cracked. There was also no hair dryer in my room.

Great place I want to stay there next year

Not very frequent shuttle service to airport

The location was ideal for catching a game at Bank of America Stadium. The hotel itself was beautiful and very clean. Our family enjoyed the spacious room with two double beds, a nice setup for all of us together.

In my wife's opinion, the pool could be less crowded during family hours.

I enjoy being in the hotel! Comfortable, clean, friendly workers and delicious food! Breakfast buffet is excellent!

Place was very elegant great sit down breakfast buffet

Did not have a sauna like we thought but hot tub and pool were clean

Had a blast with my friends! We explored the city and caught a game at Bank of America Stadium. Our suite was spacious, and the breakfast options were fantastic. The hotel's cleanliness and cute vibe. Perfect for group travels! Definitely recommend it for friends looking to unwind together.

Check-in was frustrating. The staff seemed a bit aloof and didn't look up when we handed over our IDs. This. A little more attention could go a long way to improve the experience.

Great spacious and comfortable rooms. Enjoyed having an excellent onsite Resturant.

Nothing

One of the staff was kind of rude when asked about the shuttle.

Really nice hotel, staff excellent. Friendly, and willing to accomadate your needs.

Our room on 3rd floor 320 right over the boiler / furnace room. Extremely noisy to the point where it was difficult to rest / sleep at night. Also the comfortor on the bed had a musky odor, and last the food definitely was not worth the money. We paid $70 dollars for our evening meal. I had grits & shrimps. The grits were not fully cooked, the sauce for the shrimp was very overpowering and not tasty at all, ant the meal was served luke warm. Totally not satisfied. However I did also purchase she crab soup which wa ok. I do not like to complain but I have had much better stays at other hotels. Sorry. Our room had a horrible view.

pleasant experiences but disappointment in facilities

The staff at check-in were cute, but I was surprised by the limited lower-floor room options. The maintenance man was particularly helpful and even offered to provide assistance with my room issue right away. I enjoyed my time at the bar, where the bartender ensured I had a great beer experience.